IT Management for Your Business
Focus on your goals while we handle your technology.
Our Core IT Services
1
Managed IT Services
Comprehensive network monitoring, automated patching, and responsive desktop/server support. Our proactive maintenance keeps your technology running smoothly with minimal disruption.
- Unlimited remote support
- Daily system monitoring and reports
- Priority support with rapid response times
2
Cloud Solutions
Expert guidance on cloud migration, ongoing management, and secure backup strategies. We help you leverage the full power of cloud computing while maintaining security and compliance.
- SharePoint & OneDrive backup
- O365 backup (Email/Outlook)
- Cloud & server management
3
Cybersecurity
Multi-layered security approach with advanced threat detection, comprehensive endpoint protection, and compliance services tailored to your industry requirements.
- Patch management
- Remote access & VPN
- Compliance management
4
Disaster Recovery
Robust business continuity planning and backup solutions that ensure your critical data and systems can be quickly restored following any disruption.
- Automated backup systems
- Quick recovery protocols
- Regular disaster simulation testing
Unlimited Remote Support
Expert Help
Our team of certified technicians is always on standby, ready to provide expert assistance whenever you need it, ensuring your business never misses a beat.
Swift Remote Resolution
Most technical problems are quickly diagnosed and resolved remotely, from application errors to network connectivity issues, without disrupting your workday.
Real-Time Problem Solving
With secure remote access tools, we address issues in real-time, often before they impact your productivity, eliminating the need for on-site visits for simple fixes.
Cybersecurity & Compliance
Threat Prevention
Advanced endpoint protection, next-generation firewalls, and intrusion detection systems to block malware, ransomware, and unauthorized access attempts.
Vulnerability Management
Regular security assessments and vulnerability scanning to identify and remediate potential security gaps before they can be exploited.
Compliance Management
Documentation, policies, and technical controls aligned with your regulatory requirements, plus regular audits to ensure ongoing compliance.
Security Awareness
Employee training programs that transform your team from security vulnerabilities into your first line of defense against social engineering attacks.
Backup & Disaster Recovery
1
Data Protection
We implement multi-tiered backup solutions that protect all your critical business data from individual workstations to servers and cloud services. Our systems capture regular snapshots of your data, applications, and configurations.
2
Rapid Recovery Capabilities
When disasters strike, time is money. Our recovery systems are designed for speed, allowing us to restore critical systems quickly. We can recover individual files, complete applications, or entire servers depending on the situation.
3
Tested Recovery Procedures
We regularly test your backup systems by performing simulated recoveries, ensuring that your data is not just backed up but actually recoverable when needed. This validation process provides confidence that your business can weather any data disaster.
VoIP Phone Management
System Configuration
We set up and maintain your VoIP phone system, including user provisioning, extension management, and feature configuration to meet your specific business needs.
Call Quality Optimization
Our experts prioritize network traffic, allocate bandwidth, and configure quality of service to ensure crystal-clear voice communications without disruptions.
Mobility Integration
We configure mobile apps and softphones to extend your phone system beyond physical devices, enabling seamless remote work and on-the-go communication.
AI & Automation
Automated Task Identification
We identify and automate routine, repetitive tasks that consume valuable time and resources, freeing up your team for strategic initiatives.
Streamlined Workflows
Our experts create custom scripts and develop automated workflows between applications, ensuring seamless data flow and consistent process execution.
Self-Service Solutions
We implement self-service solutions for common user requests, empowering your employees with quicker access to support and information.
Enhanced Efficiency & Savings
Automation minimizes human error, speeds up IT maintenance, and reduces operational costs, leading to more consistent and reliable outcomes.
Daily System Monitoring & Reports
Continuous Monitoring
24/7 automated checks of servers, networks, applications, and security systems to detect anomalies and potential issues.
Proactive Alerts
Immediate notifications when systems show early warning signs of problems, allowing us to intervene before failures occur.
Rapid Response
Swift action on alerts to resolve issues, often before you're even aware a problem was developing.
Detailed Reporting
Regular reports documenting system health, performance trends, and completed maintenance activities.
Frequently Asked Questions
1
What do your monthly support services include?
Our monthly support services provide comprehensive IT management, including unlimited remote support, daily system monitoring and reports, proactive patch management, cybersecurity & compliance, email & domain management, automation & scripting, and backup & disaster recovery solutions.
2
What are your support response times?
We pride ourselves on rapid response. For critical issues, we aim to begin addressing your request within minutes. Our team is always on standby to ensure minimal disruption to your operations.
3
Can I change my support plan?
Yes, our support plans are designed to be flexible. We understand that business needs evolve, and we're happy to discuss adjusting your plan to better suit your current requirements. We aim for seamless transitions.
4
Can you create custom support plans?
Absolutely. We specialize in tailoring IT solutions to specific business challenges. We'll work closely with you to understand your unique needs and design a custom support plan that aligns perfectly with your goals and budget.
Client Testimonials
"Dalo Technologies has transformed our approach to IT. Instead of constant firefighting, we now have a strategic partner who anticipates our needs and keeps our systems running flawlessly. Our go to IT team for anything, anytime."
— J Lawson
"After struggling with unreliable IT support for years, switching to Dalo was a game changer. They transformed our IT infrastructure in less than a quarter, and their team feels like an extension of our own. The difference is night and day."
— Michael Chen
"The security and compliance expertise at Dalo Technologies has been invaluable for our healthcare practice. They understand HIPAA requirements inside and out, and their proactive approach has prevented numerous potential issues."
— Dr. S Williams
4.9
Overall Satisfaction
Based on client reviews
4.8
Technical Expertise
Rated by business leaders
5.0
Response Time
For critical support issues
4.7
Value for Investment
Compared to previous solutions
About Dalo Technologies
Dalo Technologies is a leading IT management provider dedicated to empowering growing businesses with robust, reliable, and secure technology solutions. For years, we have been the trusted partner for companies seeking to optimize their IT infrastructure, enhance productivity, and safeguard their digital assets.
Our Mission
Empowering businesses through cutting-edge IT services and unwavering support, enabling them to thrive in a digital-first world.
Our Expertise
Backed by a team of certified professionals, we bring deep technical knowledge and extensive industry experience to every client engagement.
Client-Centric Approach
We believe in building lasting partnerships, prioritizing your unique business needs and delivering tailored solutions that drive tangible results.
Why Choose Dalo Technologies?
Proven Reliability
Our proven track record showcases consistent excellence and rapid incident resolution, exceeding industry standards. We respond quickly and effectively.
Scalable Solutions
Our solutions scale seamlessly, accommodating your growth from small business needs to large enterprise requirements without disruptive transitions.
Free Assessment
New clients receive a complimentary technology assessment to identify improvement opportunities, vulnerabilities, and strategic recommendations for their IT environment.
Ready to transform your IT from a business challenge to a competitive advantage? Contact Dalo Technologies today to schedule your free assessment and discover how our managed services can future-proof your technology while driving business growth.